The goods have shipped. That is when the work starts.
Export businesses usually have the pre-shipment side under control. It is everything after the container leaves — documents, banks, buyers, deadlines — that lives in an inbox.
How it runs today, and what changes.
- Shipment status is tracked across an inbox, a courier site and a WhatsApp group
- Documents sit in folders named by whoever saved them
- Deadlines for realisation and filings are remembered rather than tracked
- Answering a buyer's status question means opening four places
- When someone is on leave, their shipments go quiet
- Every shipment as a record with its current stage and next action
- Documents attached to the shipment, named consistently, searchable
- Due dates tracked with reminders that fire before, not after
- One screen that answers where a shipment is and what is pending
- Handover that works because the state is in the system, not a person
What matters most here
From dispatch through documents, bank negotiation and realisation, with the current stage and next action visible per shipment.
Invoice, packing list, bill of lading, certificates — attached to the shipment, versioned, and retrievable without knowing who saved it.
Realisation windows and filing dates tracked against each shipment, with reminders that arrive early enough to act on.
A link the buyer can open for status and documents, which removes a large share of the email that currently comes in.
Shipments waiting on a document, a bank, a buyer or your own team, sorted by how long they have been waiting.
Questions people actually ask
Does this replace our CHA or freight forwarder's system?
Can it track documents for compliance?
We ship to several countries with different requirements.
Is this only useful for large exporters?
What we build for this
Tell us what wastes the most time.
Fifteen minutes is usually enough to know whether it's worth building. If it isn't, we'll say so.