Orders, stock, credit and dispatch in one place.
In a trading business the margin is thin enough that the cost of a lost order, an overdue payment or stock sitting in the wrong godown is the whole month's difference.
How it runs today, and what changes.
- Orders arrive on WhatsApp, phone and email, and land in different places
- Stock across godowns is reconciled in a spreadsheet, weekly
- Credit limits are known by one person rather than enforced
- Dispatch status is a phone call to the driver
- Rate lists by customer live in a file that may or may not be current
- Every order in one queue the moment it arrives, whatever channel it came from
- Live stock by godown, updated as goods move
- Credit position visible at order entry, with approval when it is exceeded
- Dispatch and delivery status visible without calling anyone
- Customer-specific rates applied automatically, with a change history
What matters most here
WhatsApp, phone, email and field sales into a single queue, so nothing depends on which person happened to receive it.
What is where, what is reserved against an order, and what is actually available to promise a customer right now.
Outstanding and ageing visible at the point of order entry, with a real approval step when a limit is crossed rather than a conversation afterwards.
Picking, packing, challan and a delivery confirmation with a photograph or signature attached to the order.
Who is buying less than last season, which lines are not moving, which customers are drifting. Visible early enough to do something about it.
Systems in this sector, in production use.
Questions people actually ask
We already use Tally. Do we need anything else?
Can salesmen take orders on their phones?
We sell on marketplaces too. Can that come in?
How do you handle schemes and discounts?
What we build for this
Tell us what wastes the most time.
Fifteen minutes is usually enough to know whether it's worth building. If it isn't, we'll say so.